Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when making a booking or contacting us.
• Booking Information: Service preferences, appointment dates and times, special requests.
• Payment Information: Payment details processed securely through third-party payment processors.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your appointments and bookings
• Communicate with you about your appointments, services, and promotions
• Improve our website, services, and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services), subject to appropriate confidentiality agreements.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@ultimatebeautyspa.net

Phone: +237 697 113 339

Address: Avant Saint James hotel, Bonamoussadi, Douala, Cameroon